Facilities Manager

Job Summary: · Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities · Provides operational leadership to account team to ensure operational excellence is continually achieved · Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation · Communicates contract deliverable, objectives, and expectations to the staff. · Staff development and training to improve productivity & competencies · Role out the branding policy and follow as per specification · Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes. · Maintains confidential records. · Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy. · To play a key support role inthe delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work. · To contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, up-dating budgets and raising draft invoices. · To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files · To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated. · Ensure all HR, Finance, Procurement and EHS processes followed for compliance. · Ensures that all programs and procedures of the operating staff are being implemented. · Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms. · Maintain high employee morale. · Maintains open communications with the customer and good customer relationship to improve customer satisfaction. · Secure more Ad-hoc works onsite to increase business volume. · Meeting projected gross margintargets · Complies with all company policies and procedures and adheres to company standards of business ethics and conduct. · Ensure compliance to Safety, Health & Environment Procedures and Reporting. · Any other ad-hoc projects asassigned by client within contract SOW · Organise, Coordinate and manage any on site event, workshop or engagement related initiatives for client employees to improve office turn up rate. · Support any client initiatives and objectives including execution for sustainability, diversity and inclusion. KeyResult Areas: · Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation · Work closely with Customer, peers and subordinates to foster close working relationship · Provides leadership to site team to ensure operational excellence is continually achieved · Staff development and training to improve productivity & competencies · Role out the branding policy and follow as per specification · The timely preparation and submission of payroll and notice of change forms. · Preparation of monthly and quarterly or yearly report · Responsible and adherence to all Safety, Health and Environment Procedures and Reporting · Customer retention and to participate in contract renewal. · Staff training and retention · Ensure all billing on time (Base and Ad-hoc works) · Acquire more Ad-hoc works on site to increase business volume. · Meeting projected gross margin targets Knowledge, Skill and Abilities Required: · Bachelors degree in engineering, engineering technology. · 5 to 8 years’ experience in the direct supervision of multi-building operations required. · Strong organizational skills and a participatory management style. · Strong interpersonal relations ability, excellent oral and written communications skills · Excellent time management and teamwork skills · Commitment to continuous improvement and best practice · Excellent grooming and personal hygiene standards · Self-motivated and lateral thinking · Must be computer literate in Microsoft Office products (Word, Excel, Outlook) · Excellent English written and verbal communication skills.