Assistant Manager

We are seeking a dedicated and customer-focused Assistant Restaurant Manager to support the daily operations of our authentic Italian restaurant. The successful candidate will assist in managing front-of-house operations, supervising service staff, ensuring excellent customer service, and maintaining operational standards while supporting the Restaurant Manager in achieving business objectives. Key Responsibilities Assist the Restaurant Manager in overseeing the daily restaurant operations. Supervise front-of-house staff to ensure efficient and professional service. Monitor customer satisfaction and promptly resolve customer feedback and service issues. Coordinate staff scheduling, attendance, and daily work assignments. Train and mentor service staff on customer service standards and restaurant procedures. Ensure compliance with food safety, hygiene, and workplace safety regulations. Monitor inventory levels and coordinate ordering of restaurant supplies. Support the implementation of promotions, special events, and seasonal menus. Assist in monitoring sales performance, operating costs, and productivity. Ensure cleanliness, presentation, and overall dining environment meet company standards. Requirements Minimum 2-3 years of experience in restaurant or hospitality operations, including at least 1 year in a supervisory role in an Italian restaurant or related. Strong customer service and interpersonal skills. Ability to supervise and motivate a service team. Good organisational and problem-solving abilities.