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Customer Success Lead - Asia Legal

Thomson Reuters

SingaporeFull-timeHybrid

Posted 23 Jul 2026

About this role

Lead and develop a high-performing Customer Success team to drive product adoption, retention, and growth across the Asia Legal portfolio. Align team KPIs with business objectives and cultivate strategic relationships with key law firms and corporate clients. Requires 10+ years of experience leading enterprise Customer Success teams in Asia with a proven track record in Legal Tech. Must possess strong executive stakeholder management skills and proficiency in data-driven operations using Salesforce and CS platforms.

What they're looking for

Customer Success ManagementEnterprise Team LeadershipRetention StrategyExpansion SalesStakeholder ManagementImplementation OversightChange ManagementData-Driven Operations

Frequently asked questions

What does a Customer Success Lead - Asia Legal at Thomson Reuters do?

Lead and develop a high-performing Customer Success team to drive product adoption, retention, and growth across the Asia Legal portfolio. Align team KPIs with business objectives and cultivate strategic relationships with key law firms and corporate clients. Requires 10+ years of experience leading…

What skills does this Customer Success Lead - Asia Legal role need?

Key skills for this role include Customer Success Management, Enterprise Team Leadership, Retention Strategy, Expansion Sales, Stakeholder Management, Implementation Oversight.

How much does a Customer Success Lead - Asia Legal at Thomson Reuters pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Lead - Asia Legal role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Customer Success Lead - Asia Legal role?

You can apply directly on Thomson Reuters's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.