About this role
Responsibilities: Reports to IT Manager Ability to establish priorities, work independently, and be accountable to reporting supervisors Responsible for providing helpdesk and day-to day support to users and management Support users in all IT related matters, including infrastructure, networking, ERP, POS, CRM, eCommerce, etc Assist in induction of new joiners Support project team in testing and documentation Install, configure, testing, training and support of deployed software solution Provide clear and detailed documentation, manuals and technical reports, building up knowledge base and troubleshooting guides Requirements Diploma / Degree in Computer Science, Software engineering or other similar disciplines. Minimum 1 year of experience in L1/ L2 IT support Knowledge in scripting, Store Opening, POS, ERP projects will be an added advantage Experience in ITIL, JIRA, Microsoft Planner, Sharepoint, M365, Teams will be an added advantage Team Player with strong communication and documentation skills Applicants should be fluent in written and spoken Chinese & English (to liaise with Chinese speaking associates and documentation) Only shortlisted candidates will be notified. Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
What they're looking for
Microsoft OfficeMicrosoft ExcelInterpersonal SkillsERP
About Twg Tea Company Pte. Ltd.
Industry: Accommodation & food services
Frequently asked questions
What does a IT Support Officer/ Executive at Twg Tea Company Pte. Ltd. do?
Responsibilities: Reports to IT Manager Ability to establish priorities, work independently, and be accountable to reporting supervisors Responsible for providing helpdesk and day-to day support to users and management Support users in all IT related matters, including infrastructure, networking, ER…
What skills does this IT Support Officer/ Executive role need?
Key skills for this role include Microsoft Office, Microsoft Excel, Interpersonal Skills, ERP.
How much does a IT Support Officer/ Executive at Twg Tea Company Pte. Ltd. pay?
This role lists a salary of S$4,000 – S$5,500 per month.
Is this IT Support Officer/ Executive role remote, hybrid, or on-site?
The listing is based in D03 Queenstown, Bukit Merah, Tiong Bahru. Check the posting for remote or hybrid options.
How do I apply for this IT Support Officer/ Executive role?
You can apply directly on Twg Tea Company Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.