Business Analyst (Public Sector)

1-year contract. renewable Government project Hybrid work arrangement The Role You'll sit at the intersection of business analysis and project delivery — translating complex stakeholder needs into clear requirements, overseeing vendors, and driving ICT projects from scoping through implementation. This role suits someone equally comfortable in a requirements workshop and a project steering committee. What You'll Do Business Analysis Identify and engage stakeholders; define solution scope and develop business cases Facilitate requirements workshops and conduct business process analysis Evaluate solution alternatives, identify gaps, and recommend workarounds or changes Review project deliverables including functional specs, test plans, user guides, and operation manuals Plan and execute User Acceptance Testing Project Management Manage scope, budget, and schedule across maintenance and development projects Produce regular management reports and ensure delivery within agreed cost, timeline, and quality parameters Identify project risks early and recommend mitigation strategies Oversee multiple vendors and external ICT service providers Operations & Incident Management Assess and resolve day-to-day application, infrastructure, and security issues Manage ICT incident recovery and establish processes to prevent recurrence Assess service requests and evaluate the impact of system enhancements What We're Looking For Must-haves Degree in Computer Science, Electronics Engineering, Information Technology, or equivalent At least 3 full project development lifecycle or project maintenance experiences Strong requirements elicitation skills — design thinking, persona analysis, customer journey mapping Experience in web-based and mobile IT project delivery Familiarity with AWS services: ECS Fargate, Lambda, RDS, QuickSight, EC2, CloudWatch, S3 Comfortable working in Agile/DevOps environments Excellent communication skills — able to pitch ideas and influence both technical and no…