About this role
The role involves collaborating with clients to translate business needs into AI-driven use cases and designing conversational experiences. Responsibilities include leading discovery workshops, building scalable AI solutions on the Zoom platform, and guiding customers through implementation and optimization.
Candidates need 5+ years of experience in conversational AI, contact center operations, or related advisory roles. Professional proficiency in Japanese is strongly preferred for engaging with Japanese-speaking clients.
What they're looking for
Conversational AICustomer Experience DesignContact Center OperationsSolution ArchitectureBusiness AnalysisConsultingAI ImplementationConversational Design
Frequently asked questions
What does a AI Forward Deployment Engineer (Professional Services) at Zoom do?
The role involves collaborating with clients to translate business needs into AI-driven use cases and designing conversational experiences. Responsibilities include leading discovery workshops, building scalable AI solutions on the Zoom platform, and guiding customers through implementation and opti…
What skills does this AI Forward Deployment Engineer (Professional Services) role need?
Key skills for this role include Conversational AI, Customer Experience Design, Contact Center Operations, Solution Architecture, Business Analysis, Consulting.
How much does a AI Forward Deployment Engineer (Professional Services) at Zoom pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AI Forward Deployment Engineer (Professional Services) role remote, hybrid, or on-site?
This role is hybrid, based in Sydney.
How do I apply for this AI Forward Deployment Engineer (Professional Services) role?
You can apply directly on Zoom's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.