Front Office Executive

About the Role A Singapore frozen seafood supplier, is looking for a Front Office Executive (Sales Admin) to be the primary point of contact for our customers and to manage day-to-day sales administration. Key Responsibilities • Serve as the main customer-facing contact — handle calls, WhatsApp messages, and email enquiries • Accept and process customer orders • Issue quotations, delivery orders, and sales invoices • Follow up on customer payments and collections • Count daily petty cash and process staff claims (e.g. meal claims) • Handle general office administration — filing, correspondence, stationery, and courier arrangements • Provide basic marketing support (e.g. social media posts, promotional materials) — scope to be further defined Requirements • Minimum GCE 'O' Level / Nitec or equivalent • At least 1–2 years of experience in sales administration, customer service, or a similar role • Comfortable handling high call, WhatsApp, and email volumes • Proficient in Microsoft Excel and Word; familiarity with invoicing/accounting software an advantage • Organised, detail-oriented, and able to multi-task in a fast-paced environment • Bilingual in English and Mandarin (or a Chinese dialect) preferred, to communicate with a broad customer base • Willing to work 6 days a week, including Saturdays Working Hours Monday–Friday, 8:00am–5:00pm; Saturday, 8:00am–3:00pm Location: Jurong Fishery Port