Customer Service Executive | Aerospace

Job Location : Loyang, near pasir ris Job Industry : Aerospace /Aviation My client is looking for a proactive and customer-focused Customer Service Representative who enjoys coordinating, problem-solving, and delivering smooth end-to-end service experiences. If you thrive in a fast-paced environment and take pride in getting the details right, this role is for you. Duties Serve as the main point of contact for customers, ensuring timely and professional support Prepare and issue quotations, acknowledge purchase orders, and generate invoices accurately Coordinate closely with internal teams on stock availability, order readiness, and delivery schedules Monitor and process customer orders to ensure accuracy and on-time fulfillment Respond promptly to customer enquiries and expedite urgent requests with a solutions-oriented mindset Ensure delivery timelines and customer requirements are consistently met Support the team with ad-hoc tasks and continuous improvement initiatives Requirements Diploma in Business, Engineering, or a related field At least 2 years of experience in a customer service or order management role Strong communicator with good problem-solving skills and attention to detail A collaborative team player who is also comfortable working independently Able to multitask and perform well in a fast-paced, dynamic environment Proficient in MS Office (Excel, Word, Outlook) Why Join My Client Stable role with exposure to cross-functional operations Supportive team culture that values ownership and initiative Opportunity to grow your customer service and coordination skills Be part of a company where your contribution directly impacts customer satisfaction Interested candidate, Kindly Click on APPLY NOW We regret that only short-listed candidates will be contacted. EA Licence No. | 14C6929 EA Registration No. | R1109567