Cisco logo

Customer Experience Customer Success Specialist

Cisco

SingaporeFull-timeOn-site

Posted 21 Jun 2026

About this role

Design and execute AI-informed adoption strategies for high-value enterprise accounts to ensure long-term customer success. Act as a bridge between technical architectures and business objectives while providing feedback to product teams for serviceability improvements. Requires a bachelor's degree and at least 8 years of related experience, including 5 years managing complex enterprise deployments. Expert-level Splunk certification and domain knowledge in cybersecurity or AI are strongly preferred.

What they're looking for

Customer Success ManagementTechnical Account ManagementSplunk ExpertiseAI-Informed Adoption StrategiesTechnical Architecture AlignmentProduct EvangelismTechnical EnablementEnterprise Deployment Management

Frequently asked questions

What does a Customer Experience Customer Success Specialist at Cisco do?

Design and execute AI-informed adoption strategies for high-value enterprise accounts to ensure long-term customer success. Act as a bridge between technical architectures and business objectives while providing feedback to product teams for serviceability improvements. Requires a bachelor's degree …

What skills does this Customer Experience Customer Success Specialist role need?

Key skills for this role include Customer Success Management, Technical Account Management, Splunk Expertise, AI-Informed Adoption Strategies, Technical Architecture Alignment, Product Evangelism.

How much does a Customer Experience Customer Success Specialist at Cisco pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Experience Customer Success Specialist role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Experience Customer Success Specialist role?

You can apply directly on Cisco's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.