IT System Administrator

Responsibilities: · Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non-urgent issues. · Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks. · Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments’ needs. · Implement and manage security protocols, including access controls, backups and firewalls. · Monitor, troubleshoot IT systems, including security systems and networking. · Manage servers, email systems, CCTV, HR system and others. · Set up user accounts and PC workstations and related applications. · Ensure the efficiency and reliability of IT infrastructure. · Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function. · Maintain all IT related documentation and policies up to date. · Perform other tasks as required. Requirements: · Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field. · 2–3 years of experience in IT support, systems administration, or IT project coordination. · Strong initiative and ability to take ownership of IT projects, from planning through execution. · Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor-led implementations. · Good communication and interpersonal skills to collaborate across departments and with external vendors. · General IT knowledge of hardware, software, networking, and ERP systems (no in-depth programming expertise required). · Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage. · Understanding of IT security protocols and best practices preferred. Working Hours: 8am to 5.30pm (Monday to Friday) Work Location: 5 Jalan Tepong, Singapore 619325 (Transport will be provided, pick up at Lakeside MRT) Attractive Staff Benefits : Performance Bonus, Medical Benefits, and Staff Purchase