About this role
The Customer Success Specialist is responsible for driving customer adoption and satisfaction across Finastra’s Corporate Lending solutions. This role involves managing the post-sale customer lifecycle, focusing on retention and acting as a trusted advisor to clients.
Candidates should have experience in Customer Success or Account Management, preferably in enterprise SaaS, with a background in financial services. Strong stakeholder management and analytical skills, along with excellent communication abilities, are essential.
What they're looking for
Customer SuccessAccount ManagementClient ServicesStakeholder ManagementAnalytical SkillsCommunicationPresentation SkillsCorporate Lending
Frequently asked questions
What does a Customer Success Director at Finastra do?
The Customer Success Specialist is responsible for driving customer adoption and satisfaction across Finastra’s Corporate Lending solutions. This role involves managing the post-sale customer lifecycle, focusing on retention and acting as a trusted advisor to clients. Candidates should have experien…
What skills does this Customer Success Director role need?
Key skills for this role include Customer Success, Account Management, Client Services, Stakeholder Management, Analytical Skills, Communication.
How much does a Customer Success Director at Finastra pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Success Director role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Customer Success Director role?
You can apply directly on Finastra's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.