Client Service Manager (12 Months Contract)

Your new company You will be joining a leading global financial services firm with a strong international presence. The organization is known for its high-performance culture, strong governance, and commitment to delivering quality client solutions. This is a great opportunity to gain exposure within a reputable and fast-paced banking environment. Your new role You will be part of the Client Servicing and Operations team, supporting clients and internal stakeholders across the full transaction lifecycle. Key Responsibilities: Liaise with internal business units to ensure client documentation complies with policies and procedures. Handle client queries and ensure timely follow-up and resolution. Process client orders and support client relationship handling. Perform trade booking and settlement activities. Investigate and resolve settlement and funding issues. Follow up on margin calls and manage collateral-related matters. Maintain accurate transactional documentation (e.g. suitability and eligibility checks). Ensure adherence to internal policies and compliance requirements. Support administrative tasks such as expense claims, travel arrangements, and documentation handling. What you’ll need to succeed Diploma Holders/University graduates with a minimum of 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service. Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives. Proficiency in English and Mandarin (spoken and written) to effectively communicate with a diverse client base and liaise with regional stakeholders. Possesses CACS Paper 1 & 2. What you'll get in return Exposure within a globally recognized financial institution. Hands-on experience across client servicing and operations functions. Opportunities to build technical knowledge in financial products and trade lifecycle. Collaborative and dynamic working environment. Valuable experience to support career progression in the financial services industry. What you need to do now If you’re interested in this role, click “Apply Now” to submit an up‑to‑date copy of your CV. If this role isn’t quite right for you, but you know someone who would be a good fit, feel free to refer them. This job posting is being managed on behalf of Cindy Chan. Registration Number: R22108490, Company Registration ID number: 200609504D, EA License Number: 07C3924 #1288078 - ShanYi Wong