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Service Operations Manager

KONE

SingaporeFull-timeOn-site

Posted 16 Jul 2026

About this role

Lead and coach a team of Maintenance Managers to achieve operational targets, ensuring safety, quality, and profitability of service delivery. Manage customer satisfaction and drive the deployment of KONE Way initiatives and growth management targets. Requires strong skills in customer relationship management, project management, and a deep understanding of market and customer business. Knowledge of construction industry contracts is considered an advantage.

What they're looking for

Operations ManagementLeadershipPeople ManagementCustomer Relationship ManagementProject ManagementMaintenance PlanningPerformance ManagementSafety Management

Frequently asked questions

What does a Service Operations Manager at KONE do?

Lead and coach a team of Maintenance Managers to achieve operational targets, ensuring safety, quality, and profitability of service delivery. Manage customer satisfaction and drive the deployment of KONE Way initiatives and growth management targets. Requires strong skills in customer relationship …

What skills does this Service Operations Manager role need?

Key skills for this role include Operations Management, Leadership, People Management, Customer Relationship Management, Project Management, Maintenance Planning.

How much does a Service Operations Manager at KONE pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Operations Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Operations Manager role?

You can apply directly on KONE's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.