F&B Captain/Supervisor (Tips + Medical + Benefits)

Company Overview The Nanson is a private member’s club at InterContinental Robertson Quay, Singapore, offering exceptional hospitality, world-class cultural programming, versatile spaces, curated content, and refined dining to create a connected, collaborative community for bold, creative minds. Job Summary Deliver exceptional member service by proactively engaging guests, highlighting specials, taking orders, and maintaining high service standards in a refined dining environment at The Nanson. Responsibilities Deliver personalized, proactive service to ensure the highest level of member experience Highlight daily specials and provide tailored menu recommendations to members and guests Accurately take orders and attend to special requests to meet guest preferences Engage warmly and professionally with members, guests, and team members to foster a welcoming atmosphere Set up tables and side stations efficiently to support smooth service delivery Maintain attentive service throughout guest interactions to uphold the club’s high service standards Prioritize tasks and multitask effectively during busy periods to ensure seamless operations Preferred competencies and qualifications Demonstrate a friendly and confident personality with strong customer service skills Show passion for food, beverages, and hospitality to enhance guest experience Communicate clearly and effectively with members, guests, and colleagues Exhibit strong interpersonal skills and a positive, can-do attitude Collaborate well as a team player to support a cohesive work environment Adapt flexibly to shift schedules, including weekends, public holidays, evenings, and late nights Other Information Benefits Exclusive employee discounts at The Nanson and partner F&B outlets Daily staff meals from breakfast to dinner Comprehensive group insurance covering unlimited GP visits, medicine, TCM, and hospitalisation Employee partnership plan and bonus scheme Monthly tips Availability Able to work weekends and public holidays Flexible with shifts, including evenings and late nights