Retail Manager

Job Summary Manage and lead daily retail outlet operations to achieve sales targets, optimize store performance, and deliver excellent customer service in a fast-paced environment. Responsibilities Manage daily retail outlet operations to ensure smooth and efficient functioning Lead, train, and supervise retail staff to enhance team performance and service quality Prepare staff schedules and assign duties to optimize workforce productivity Drive sales growth by achieving sales targets and improving overall store performance Monitor inventory levels and coordinate timely stock replenishment to maintain availability Maintain attractive product displays and ensure store cleanliness to enhance customer experience Handle customer enquiries, feedback, and complaints to resolve issues and improve satisfaction Manage cashiering processes, daily sales reports, and stock records accurately Ensure compliance with company policies and safety standards to maintain a safe work environment Perform additional duties assigned by management to support business needs Preferred competencies and qualifications Relevant retail management experience demonstrating ability to lead teams and manage operations Strong leadership skills to motivate staff and drive store success Customer-service skills to effectively address customer needs and enhance satisfaction Good communication and interpersonal skills to facilitate teamwork and customer interactions Ability to work independently and manage a team in a dynamic retail setting Willingness to work shifts, weekends, and public holidays to meet operational demands Capability to perform effectively in a fast-paced retail environment