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Customer Success Manager (Enterprise)

RightShip

SingaporeFull-timeOn-site

Posted 13 May 2026

About this role

The Customer Success Manager manages a portfolio of enterprise accounts, focusing on driving value realization, product adoption, and retention. They act as the primary point of contact for onboarding, issue resolution, and strategic collaboration with internal teams to ensure customer success. Candidates must hold a bachelor's degree in a relevant field and possess 6-8+ years of experience in customer success or account management. Proficiency in SaaS platforms and the ability to build strong relationships within the maritime industry are highly desired.

What they're looking for

Customer successAccount managementRelationship buildingSaaS platformsMaritime industry knowledgeStrategic account planningOnboardingCustomer retention

Frequently asked questions

What does a Customer Success Manager (Enterprise) at RightShip do?

The Customer Success Manager manages a portfolio of enterprise accounts, focusing on driving value realization, product adoption, and retention. They act as the primary point of contact for onboarding, issue resolution, and strategic collaboration with internal teams to ensure customer success. Cand…

What skills does this Customer Success Manager (Enterprise) role need?

Key skills for this role include Customer success, Account management, Relationship building, SaaS platforms, Maritime industry knowledge, Strategic account planning.

How much does a Customer Success Manager (Enterprise) at RightShip pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success Manager (Enterprise) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Success Manager (Enterprise) role?

You can apply directly on RightShip's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.