This position is expected to independently manage blue collar recruitment, onboarding programmes, training coordination and HR vendor management. Job Description SF Express (Singapore) Pte. Ltd. is seeking a proactive and resourceful HR professional to support our growing operations in Singapore. This role will focus on frontline recruitment(including drivers, warehouse personnel, customer service staff and other Tier 1 & Tier 2 employees),onboarding and employee development, while also managing relationships with external HR service providers and recruitment partners. The successful candidate will play a key role in supporting workforce growth across our logistics and supply chain operations and ensuring a positive employee experience from hiring through onboarding. Key Responsibilities Talent Acquisition • Manage end-to-end recruitment for frontline and operational positions, including drivers, warehouse personnel, customer service staff and other Tier 1 & Tier 2 employees. • Develop and implement effective sourcing strategies through job portals, referrals, recruitment agencies, community outreach and other recruitment channels. • Coordinate interviews, candidate assessments, offer management and onboarding arrangements. • Monitor recruitment performance and provide regular hiring updates to stakeholders. Onboarding & Employee Development • Manage new employee onboarding and orientation programmes to ensure a positive employee experience. • Coordinate training schedules, training records and employee development activities. • Support the implementation and continuous improvement of onboarding and learning initiatives. Vendor Management • Identify, evaluate and onboard HR-related service providers, including recruitment agencies, training providers and other HR vendors. • Manage vendor relationships, service quality, contractual matters and performance reviews. • Support cost optimisation and continuous improvement of outsourced services. Projects & Continuous Improvement • Participate in HR projects and process improvement initiatives. • Support workforce planning and other HR activities as assigned. • Proactively identify issues and recommend practical solutions to improve hiring effectiveness and employee experience. Requirements • Diploma or Degree in Human Resources, Business Administration or related disciplines. • Minimum 5 years of experience in recruitment, talent acquisition or HR operations. • Experience in frontline, high-volume or logistics-related recruitment will be an advantage. • Experience in onboarding, training coordination or vendor management is preferred. • Strong communication and stakeholder management skills. • Resourceful, proactive and solution-oriented with the ability to work independently in a fast-paced environment. • Proficient in Microsoft Office applications. Language Requirement The role is required to communicate and coordinate regularly with Mandarin-speaking candidates, employees, recruitment partners and service providers in Singapore and overseas markets. Therefore, the ability to read, write and communicate in Mandarin is required for business communication purposes.