Site Reliability Engineer (Cloud Network Automation)

Location: Singapore Industry: Cloud Networking, Enterprise Connectivity, IoT and Smart Technology Solutions About the Role We are seeking a Senior Site Reliability Engineer to support and optimize our client's cloud-managed networking and connectivity platform serving SMB and enterprise customers across the region. The successful candidate will be responsible for ensuring the reliability, scalability, security, and operational excellence of cloud-based networking services, including wireless networking, switching, routing, SD-WAN, surveillance management platforms, and cloud-native applications. Key Responsibilities Cloud Platform Operations Manage and maintain cloud-based networking platforms deployed across AWS, Azure, GCP and private cloud environments. Ensure high availability, performance, and reliability of cloud-managed networking services. Monitor and optimize system health, resource utilization, latency, and customer service performance. Site Reliability Engineering Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs). Develop proactive monitoring, alerting, and observability solutions. Conduct root cause analysis and drive permanent corrective actions following incidents. Participate in an on-call rotation schedule and support critical incident management when required. Cloud Infrastructure & Automation Design and implement automation solutions using Python, Bash, or Go. Improve deployment pipelines and operational processes through Infrastructure-as-Code and CI/CD methodologies. Support Kubernetes-based containerized applications and cloud-native services. Customer Platform Support Work closely with enterprise and SMB customers to troubleshoot cloud platform issues. Support large-scale deployments involving: Cloud-managed WIFI, Enterprise Switching, SD-WAN, Cloud Security, Video Surveillance Platforms, IoT Device Management Security & Compliance Ensure platform compliance with securit…