Claims Executive

Claims Executive – Staff Claims Administration Reports To: Project Manager Employment: Full-time employee of VionData Partners – deployed on-site at Client Contract Assignment: Up to 4 years (2-year firm + 2-year option) Role Overview The Claims Executive manages staff claims administration, post-payment verification, and claims-related queries for the Client. Key Responsibilities Claims Processing: Process staff claims through Workday (~7,100+ per year) Conduct 20% post-payment verification of claims Cancel "Paid Expense Reports" as needed Check and follow up on pending claims Check incorrect GST application on claims Query Management: Advise officers on staff claims matters (~520 cases per year) Attend and follow up with hospitals on unpaid bills (~33 cases per year) Handle claims-related queries from staff (3 working days response) Follow up on overpayment recovery and insufficient documents Compliance: Ensure compliance with government/NParks policies and standards Stay updated on regulatory changes affecting claims Maintain maker-checker segregation of duties Annual Workload: Claims processing: ~7,100+ per year Post-payment verification: ~1,420 per year Claims queries: ~520 per year Hospital follow-ups: ~33 per year Requirements Experience: Minimum 2 year of relevant experience in Claims or Finance Singapore public sector experience preferred Familiarity with Workday is mandatory Experience with other claims/payroll systems (e.g., Times HR) is an advantage Qualifications: Diploma or Degree in Finance, Accounting, Business, or related field Skills: Proficiency in Workday claims module Understanding of GST application on claims Strong attention to detail and accuracy Good communication and interpersonal skills Ability to handle high-volume workload Meticulous with ability to maintain confidentiality Other Requirements: Available for on-site work atClient premises Flexible for overtime during peak periods Compensation Package - Monthly Basic Salary Amount (SGD) $4600 – $8600