Therapeutic Care Worker (Youth Mentor) | Up To S$3,300 + AWS + Vb

Working Arrangement: Five-day rotating three-shift roster, including weekends and Public Holidays Roles & Responsibilities Our client, an established social service organisation, is seeking a Therapeutic Care Worker to provide trauma-informed care and guidance to adolescent residents within a residential treatment environment. The successful candidate will work closely with a multidisciplinary team to support residents’ safety, well-being, rehabilitation and personal development. Key responsibilities include: Provide trauma-informed care and daily supervision for adolescent residents. Support residents’ physical, emotional, educational, social and mental well-being. Supervise residents during daily routines, activities and programmes. Assist residents in managing day-to-day challenges while ensuring their welfare and safety. Serve as a positive role model and mentor, encouraging responsibility and healthy behaviours. Assess, manage and de-escalate conflicts, crises and challenging behaviours. Implement therapeutic interventions according to individual care plans. Support residents’ rehabilitation, behavioural-management and personal-development goals. Maintain accurate documentation, incident reports and shift handover records. Collaborate with Social Workers, Psychologists, Counsellors and other professionals. Ensure compliance with child-protection, safety and organisational policies. Maintain confidentiality, ethical conduct and professional boundaries. Requirements Minimum Diploma qualification in any discipline. No prior experience is required; candidates with relevant experience are encouraged to apply. Fresh graduates are welcome. Experience supporting at-risk youths, children or adolescents is advantageous. Basic counselling, communication and interpersonal skills. Understanding of trauma, abuse, behavioural issues or mental-health conditions is advantageous. Patient, empathetic, emotionally mature and resilient. Able to manage challenging situations calmly and professionally. Able to work independently and collaborate effectively with a multidisciplinary team. Able to commit to a rotating three-shift roster, including weekends and Public Holidays. Flexible working arrangements are unavailable due to the residential-care and roster requirements. Working Hours Five-day work week based on roster. Rotating three-shift schedule. Exact shift hours vary according to operational requirements and roster permutations. Rest days are assigned according to the roster. Salary and Benefits Basic salary of S$2,500 – S$3,300 per month. Weekday night shift allowance of S$25 per shift. Weekend and Public Holiday night shift allowance of S$35 per shift. Overtime payment, if applicable. Annual Wage Supplement. Performance and Organisational Bonus of up to two months. Medical benefits. 14 days of annual leave. Structured training and clinical-development opportunities. Trauma-informed care certification opportunities. Career progression within the social service sector. Employee Assistance Programme. Interested applicants are invited to apply with an updated resume. We regret that only shortlisted applicants will be contacted. EA Licence No.: 23C1703 EA Personnel No.: R1762582 EA Personnel Name: Wong Choo Sian, Jabez