About this role
The Tier 2 Technical Support Specialist is responsible for managing deployed systems and providing critical technical support to customers worldwide. This includes diagnosing, troubleshooting, and resolving technical incidents in maritime systems.
Candidates must have a minimum of 3 years of experience in technical support or field engineering, ideally in a maritime-adjacent environment. Strong knowledge of networking, Linux, and customer service skills are essential.
What they're looking for
Technical SupportTroubleshootingNetworkingLinuxCLI CommandsCustomer ServiceRemote DiagnosticsMaritime Systems
Frequently asked questions
What does a Technical Support Specialist - Tier 2 at Orca-AI do?
The Tier 2 Technical Support Specialist is responsible for managing deployed systems and providing critical technical support to customers worldwide. This includes diagnosing, troubleshooting, and resolving technical incidents in maritime systems. Candidates must have a minimum of 3 years of experie…
What skills does this Technical Support Specialist - Tier 2 role need?
Key skills for this role include Technical Support, Troubleshooting, Networking, Linux, CLI Commands, Customer Service.
How much does a Technical Support Specialist - Tier 2 at Orca-AI pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Specialist - Tier 2 role remote, hybrid, or on-site?
This role is remote solely, based in Singapore.
How do I apply for this Technical Support Specialist - Tier 2 role?
You can apply directly on Orca-AI's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.